Privacy Policy

The Ten Principles of Privacy

The following ten principles govern our actions as they relate to the use of Personal Information:

Principle 1 - Accountability
Principle 2 - Identifying Purposes
Principle 3 - Consent
Principle 4 - Limiting Collection
Principle 5 - Limiting Use, Disclosure and Retention
Principle 6 - Accuracy
Principle 7 - Safeguarding Personal Information
Principle 8 - Openness
Principle 9 - Access
Principle 10 - Addressing Complaints

Principle 1 - Accountability

Real Web Pro is accountable for all Personal Information in its possession or custody, including Personal Information disclosed to third parties for purposes of providing services requested by you.

Principle 2 - Identifying Purposes

Real Web Pro will inform you of the purposes for which it is collecting any Personal Information, before or at the time the information is collected.

Principle 3 - Consent

Real Web Pro will obtain your consent before or when it collects, uses or discloses your Personal Information. Consent can be express, implied, or given through an authorized representative.

Principle 4 - Limiting Collection

The information collected by Real Web Pro will be limited to those details necessary for the purposes it has identified to you or to perform the services you have requested. Information will be collected by fair and lawful means.

Principle 5 - Limiting Use, Disclosure and Retention

Personal Information will only be used or disclosed for the purpose for which it was collected unless you have otherwise consented. Personal Information may only be retained for the amount of time needed to fulfil the purpose for which it was collected.

Principle 6 - Accuracy

Real Web Pro will keep Personal Information as accurate, complete and current as necessary to fulfil the identified purposes for which it was collected.

Principle 7 - Safeguarding Personal Information

Personal Information is safeguarded using measures appropriate to the sensitivity of the information.

Principle 8 - Openness

Real Web Pro will make information available to its clients and employees about the policies and procedures Real Web Pro uses to manage personal information. 

Principle 9 - Access

Upon written request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. Real Web Pro will respond to such requests as efficiently as possible.

Principle 10 - Addressing Complaints and Suggestions

You may challenge Real Web Pro's compliance with this Privacy Policy. Real Web Pro has policies and procedures to receive, investigate and respond to complaints and questions regarding this Privacy Policy and our collection, use and disclosure of Personal Information. You may contact Real Web Pro to express any concerns or to request access to your Personal Information.

The Kind of Information We Collect

Real Web Pro gathers and uses Personal Information in order to provide you with the  services you have requested, Real Web Pro may also use your Personal Information to update you about our services and to offer you additional services that you may be interested in.

 

If you visit Real Web Pro Web sites, we do not collect personally identifiable information about you unless you provide it. This Privacy Policy does not apply to aggregated data from which it is not possible to determine the identity of a specific individual. Real Web Pro reserves the right to use aggregated data in any way that it determines appropriate.

How We Use Your Information

At Real Web Pro we use Personal Information for three general purposes:

1. To communicate with you in order to provide you with our services.

2. For inclusion in Wep pages relating to your particular area of interest.

3. Information to monitor our level of service and report back to you to ensure your satisfaction with the provision of such services.

We will only use Personal Information for the purpose that we have disclosed to you. If we want to use your information for a different purpose, we will notify you and ask for your consent first.

When We are Permitted to Disclose Your Information

Real Web Pro is obliged to keep your Personal Information confidential except under the following circumstances:

(i) When Authorized by You
(ii) When Required by Law
(iii) When Permitted by Law

(i) When Authorized by You

Some of the services offered by Real Web Pro may require us to obtain Personal Information about you in order to perform the services you have engaged us to provide. We will always obtain consent from you first, and we will never use the information for purposes other than those we have told you about.

You may withdraw your consent at any time, subject to any legal implications (which we will inform you about). In some cases, if you do not consent to our use or disclosure of certain Personal Information, we may be unable to continue to provide all or part of the services you have requested.

(ii) When Required by Law

In some cases, such as under a court order, we may be required to disclose certain information to persons specified in the court order. We will only provide the specific information requested and only upon being satisfied that the authorities have legitimate grounds to request the information.

(iii) When Permitted by Law

The legislation has provided certain situations where Real Web Pro is legally permitted to disclose Personal Information without your consent. Examples include situations involving the collection of debt in arrears or suspicion of illegal activities.

With Whom We May Share Your Information

(i) Real Web Pro Employees

In the course of daily operations, access to sensitive Personal Information is limited to those employees with a legitimate reason for accessing it. As a condition of their employment, Real Web Pro employees are required to follow all applicable laws and regulations, including this Privacy Policy. Unauthorized use or disclosure of confidential client information by any Real Web Pro employee is prohibited and may result in disciplinary measures.

(ii) Real Web Pro Affiliates

In order to better meet your needs, we may share some of your Personal Information with our affiliates.

(iii) Real Web Pro Third Party Suppliers

As you may know, we may engage and coordinate third party suppliers to provide you with certain services offered through Real Web Pro. Such suppliers are only given the information that is needed to provide the specific service for which we contract them to provide. Suppliers are obliged to protect the confidentiality of your Personal Information and are prohibited from doing anything with this information that we have not authorized them to do. They are required to treat your Personal Information in a manner consistent with the Real Web Pro Privacy Policy.

(iv) Sale of Business

We may transfer your personally identifiable information to a third party in connection with a sale, merger or other disposition (whether of assets, stock or otherwise) of our business.

How We Safeguard Information

Real Web Pro maintains the security of its information and information systems. Client files are stored according to the sensitivity of the information contained therein. Access to areas where Personal Information is gathered, processed or stored is limited to authorized employees.

Web Site Security

In order to serve you better, Real Web Pro offers clients access to certain information through its' Web sites.

b) Real Web Pro offers a web-based service available exclusively to Real Web Pro clients that allows clients to subscribe to an email notification service for property listing information. This service requires that the client register and use a password that enables them to access the site.

The Real Web Pro Web site contains links to other Web sites. Real Web Pro is in no way responsible and cannot guarantee the content or privacy of other  linked sites.ca.

Opting Out

In order to provide you with our services, Real Web Pro will, with your consent, share your personal information with other Real Web Pro affiliates. Should you not want to receive promotional materials from or have your Personal Information shared with these companies please contact the Real Web Pro at the address, phone number or email address provided at the end of this document.

Anonymous Information and "Cookies"

Real Web Pro may collect anonymous information about you. This means that the information collected cannot be traced back to a specific person. For example, our Web servers may record certain information automatically when you visit Real Web Pro Web sites. This information is collected using "cookies" and might include the pages you visited, your IP (Internet Protocol) address and other site usage statistics. This anonymous information is used for research and analytical purposes only (like evaluating how many visitors our Web sites receive or which pages they visit most often). It does not reveal any Personal Information about you, the user. This aggregate data may be disclosed to third parties, but never with personally identifying information.

"Cookies"

"Cookies" are small text files that contain a unique identification number that allows our computers to identify your Web browser (but not you) each time you visit one of our Web sites that uses cookies. The information helps Real Web Pro improve the functionality of the site and enhance the navigation and security of your session. Most major Web sites use this technology and most browsers are set up to accept them.

You may configure your browser to notify you when you receive a cookie, and you may refuse to accept them entirely. However, if you refuse to accept cookies, you may limit the functionality that we can provide to you when you visit our site.

Questions, Concerns and Complaints

If you have any questions, concerns or complaints about your Personal Information, or about the Real Web Pro Privacy Policy, please contact us using the contact information provide below:

Real Web Pro
email: mail@realwebpro.com
Phone 905 822 7212